Knowledge Manager – Full-Time Eisenstadt or Vienna

WHAT WILL YOU BE DOING

  • Introducing an exchange of knowledge within the company by establishing knowledge networks
  • Analyzing the internal communication processes and the development of a communication concept
  • Identifying critical information needs for all the stakeholder (internally and externally)
  • Planning and creation of user manuals, training documents (employees and customers), video tutorials as well as the provision and processing of e.g. online information
  • Coordination of internal and external platform training to ensure the knowledge and education of employees and customers
  • Analyzing, implementation and if necessary reengineering of knowledge processes & transfer
  • Project support to ensure the learnings will be documented and distributed within the internal teams
  • Evaluation, selection and implementation of  methods and tools (content management, document management and groupware) and the integration into existing IT structures

WHAT ARE WE LOOKING FOR

  • Experience in building knowledge structures in companies with globally distributed teams
  • Several years of experience in managing knowledge transfer or in a similar position
  • Basic technical understanding of software architecture and development processes
  • Very good writing and texting skills
  • Ability to train employees and customers
  • Drive and assertiveness to pursue the organizational and communicational changes (change management)
  • Good presentation skills and capability to communicate benefits delivered by technology systems
  • Fluent in spoken/written English and German, any other language is an advantage
  • Drive to proactively communicate to customers and colleagues
  • Any experience with other relevant platforms such as Confluence is a benefit

WHAT WE OFFER

  • Join a continuously growing company with a global presence, commitment to innovation and a strong market position
  • Low travel frequency at 10-15%
  • A vibrant role in the IoT space, one of the hottest areas in ICT technology today
  • Great working equipment starting from high-end notebooks, smartphones and more
  • A professional, multinational and dynamic working environment and freedom to develop and contribute new ideas
  • Minimum annual gross salary starting from EUR 42,700.– (according to the respective collective agreement as well as based on 38,5 weekly working hours) and depending on your professional qualification and experience

Sounds great? Our Team is looking forward to receiving your application (cover letter & CV in English)

Please send your application to Mr Michal Lagan – jobs@mavoco.com