Rule – Action – Filter
In the IoT world, defective devices or the misuse of SIM cards can often lead to high connectivity costs on the customers’ side. The possibility of creating Rules and Actions triggered by a wide range of events in the MAVOCO Connectivity Management Platform provides both the Network Operator and the customers technical, operational, and financial benefits that will lead to increased customer satisfaction in the long run.
Automation, therefore, is an essential feature of any modern Connectivity Management Platforms. The MAVOCO Connectivity Management Software has, however, taken automation to a whole new level with its real-time capability. Unlike most of the CMP systems available on the market, the MAVOCO Connectivity Management Software executes rules immediately.
Rule – Action – Filter, the Main Ingredients of our Automation Environment
Rules define conditions, which, when fulfilled, will automatically trigger Actions. These conditions can be either based on usage of SIM cards, or changes to the SIM cards’ properties.
Some examples are:
- Data Session Started
- Data Session Stopped
- SMS Count – 24 hrs
- SMS Count – Billing Cycle
- SIM MSISDN Changed
- SIM Price Plan Changed
Actions represent system processes, which are activated when the conditions in the related Rules are fulfilled. The MAVOCO Connectivity Management Platform offers a wide range of ready-made Actions as well as the option of calling up external REST APIs. As multiple Actions might be necessary to achieve the desired outcome, the MAVOCO Connectivity Management Platform allows any combination of the available Actions.
Some examples are:
- Change SIM Billing Status
- Change SIM Network Status
- Change SIM Price Plan
- Email Notifications
- REST API Request
As not all Rules apply to all SIMs and assigning each Rule to SIM cards individually is time-consuming, creating and applying Filters in the automation environment of the MAVOCO Connectivity Management Software allows assigning Rules quickly and easily to a certain set of SIM cards. The criteria defined in the Filter (e.g. Price Plan, Account) determines to which SIM cards the Rule is assigned.
Here’s a practical example of how Rules and Actions work in the MAVOCO Connectivity Management Platform:
The following scenario represents a municipality that has implemented smart metering devices for the management of public parking spaces.
Security: Access Points to a network, such as IoT devices, are targets for damaging infiltration. Left undetected, attackers can hack a device’s software to control a SIM’s data connection for their own use, and potentially gain further access to a private network. From the usage history, the municipality can draw records of each parking space to determine individual thresholds for the Rules Data Sessions Count – 24hrs and Data Usage Total – 24hrs. When combined with the Actions Deactivate SIM and Email Notification, the municipality will detect suspicious data activity and deactivate a presumably compromised device before major damage can occur.
Service: The amount of time required to detect a non-functioning device is a critical measurement. No matter the location or the type of an application, IoT devices or their SIM cards can experience disruptions that will require the attention of a field technician. For a municipality, a smart meter downtime equals to lost revenue and poor quality of service to its residents. By applying the Rules Not Connected – 24hrs or Not Connected – Billing Cycle with the Action Email Notification, the service department will be notified of a damaged meter, and a field technician can be on site within hours.